The parking zone

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• Latest news
• How the zone works
• Further information

How the zone works

Permits

Permit application and guidance (including information on visitor parking permits): see glasgow.gov.uk/parkingzonepermits.

Resident parking fees are now based on a vehicle’s carbon (CO₂) emissions and the number of parking permits issued to a single address.

Paper copies of the permit application forms will also be available at Hillhead Library for those who have no access to the internet.

Applying for a parking permit using RingGo

Ensure you are using the RingGo website rather than the app.

1. Go to https://myringgo.co.uk/glasgow.
2. Choose from the list of permit types, eg Resident, Business etc.
3. This will take you to an information page. At the bottom of the page click on Apply.
4. You will then be asked to log in (or register, if you don’t already have a RingGo account). Once you have logged in or registered, you will then see the online application form which you should fill in.

Permit authorisation and payment information

After you have successfully submitted your application, it will be ‘pending’. It can take up to 10 working days for an application to be authorised.

Once an application has been authorised you will receive an email with instructions to make payment for your permit.

When you are paying for your permit, you will be able to select the start date and time. Please note that you can only set a permit to start a maximum of 28 days in advance. If you are submitting a renewal application, please ensure that you do this a maximum of 28 days before your current permit is due to expire.

Problems renewing?

If residents are having issues with renewing their permits, the Council team is available at [email protected]. They ask any residents submitting an enquiry to provide as much information as possible, and if they are able, to supply screenshots of any errors appearing when applying for or renewing a permit. This allows them to investigate the matter thoroughly. (RingGo can generally only assist with account issues or technical issues with the website as they are not involved in the permit application process. The Ringo App can’t be used to renew a permit.)

V5C vehicle registration certificate/logbook

Generally speaking the Council only need the front page of the V5C confirming the vehicle registration and the registered keeper’s name and address. Where further information is required (such as confirming change of address details on the V5C) the system will allow a further page of the V5C to be uploaded if necessary.

Hours and pay & display charges

Resident and business permit holders can park without limit of time.

The chargeable hours for the shared use parking bays are Monday to Sunday, 8am to 10pm.

Those who wish to pay to park during these hours can do so for a maximum stay of 3 hours at a charge of £1.20 per 15 minutes. There are some parking machines for tickets. You can also use RingGo (20p convenience fee).

Visitor vouchers

Residents visitor vouchers are in the form of scratch cards. The visitor should scratch off the relevant date and time period and add their vehicle registration, and display the voucher on their vehicle’s side window or dashboard.

Each voucher costs £5 for a set 6-hour period. These are:

• morning 8am to 2pm
• afternoon 12 noon to 6pm
• evening 4pm to 10am

Vouchers are sold in books of 5 (£25 per book) and we understand that there is now no maximum to the number of vouchers a household may purchase.

To buy the vouchers you need to submit an application at www.glasgow.gov.uk/parkingvouchers. If you don’t already have a resident’s parking permit you will need to submit proof that you live in the area when you make your application. You can use a photo of your council tax bill or recent utility bill. Once you have submitted your application, the Council will check your address is eligible.

You need to allow at least two full working days from your date of application and then you can contact the visitor voucher payment line on 0141 287 4040. This will allow you to make a secure payment by card.

The phoneline is open on Tuesdays and Fridays, 14:00 to 16:00, and Wednesdays, 10:00 to 12:00.

When you have made your payment, the Council will post out your vouchers.

Zones

The zone identifier for these parking permits is W2, which will allow permit holders to park in any parking bay* signed with a W2 zone identifier without incurring further parking charges.

* If you park in a space within the zone that isn’t a marked bay, you are parking illegally.

You can see the zone outline on the lnteractive Parking Map.

Qualifying date

In order to qualify for a resident parking permit your property must have been built or developed for residential purposes before the qualifying date. For North Kelvin/North Woodside the date is 10 June 2021.